COMMUNITY ENGAGEMENT COORDINATOR
Click HERE for a PDF of the full job description. Open until Dec. 23, 2016.
Job Title: Community Engagement Coordinator
Employee Summary: Full-time, non-exempt position
Reports to: Finance & Operations Director
About the Organization:
Seattle Audubon leads a local community in appreciating, understanding, and protecting birds and their natural habitats. Seattle Audubon is the Washington’s oldest environmental conservation organization and recently celebrated our 100th anniversary. We maintain a current staff of 12 and reach a local membership base of approximately 2,800 households. Our volunteers are the cornerstone of our community; we engage over 500 volunteers who provide 11,000 service hours annually. We recently completed a new strategic plan, Seattle Audubon 20/20: Sharpening our Focus, which has articulated growth in all program areas – environmental education, volunteer-powered citizen science, urban habitat conservation, and coalition building and engagement.
This is a dynamic, newly expanded position. We’ve developed the Community Engagement Coordinator position to retain the core tasks of the former Volunteer Coordinator role and also to add external-facing, community engagement functions intended to grow and enhance the reach of our programs. This position represents an exciting opportunity to join Seattle Audubon as we launch a bold new strategic plan.
The Community Engagement Coordinator’s core functions are effectively involving and tracking volunteer engagement in Seattle Audubon’s programs and services. The Community Engagement Coordinator curates volunteer opportunities, promotes strong working relationships among staff and volunteers, and ensures the best alignment of organizational needs and volunteer capabilities. Key responsibilities include writing job descriptions, recruiting, tracking hours and activities using Salesforce, coordinating schedules, working with staff and the community to develop opportunities, evaluating volunteers and recruitment techniques, and designing volunteer appreciation and recognition events. New elements of this position include supporting new initiatives, community engagement, and expanded programs identified in the Strategic Plan.
Occasional evening and weekend work will be required. This position is based at Seattle Audubon’s Center and Nature Shop in Northeast Seattle, in a highly collaborative environment. Competitive salary, sick and vacation time are included along with full benefits (health, dental, vision, retirement).
- Oversee all volunteer recruitment, screening and placement
- Track Volunteer program budget and participate in budget development.
- Maintain volunteer data and facilitate staff volunteer management in Salesforce database.
- Design, implement and evaluate innovative individual and organizational engagement services and experiences for year-round strategic engagement, including orientation, training, evaluation, and retention efforts, as well as initiatives related to affinity groups, ad hoc organizational engagement projects, and seasonal events and initiatives.
- Maintain Volunteer presence and opportunities in established Seattle Audubon communications vehicles - Earthcare Northwest print newsletter, eNews and Volunteer View e-newsletter.
- Provide prompt responses to potential volunteers and requests for volunteers.
- Design and implement volunteer leadership development opportunities.
- Coordinate and ensure high-quality volunteer recognition and appreciation events, including tracking volunteer service hours and Pin Recognition Program.
- Oversees elements of staff and volunteer outreach/speaker opportunities.
- Serve as staff liaison to volunteer-related events.
- Maintain updated information on Seattle Audubon’s website at all times.
- Assist the Executive Director with board meetings, external partner coordination, and other administrative needs, as needed.
- Other duties as assigned.
- Bachelors degree and a minimum of two years of relevant experience or equivalent combination of education and experience in volunteer management, corporate community relations, project management, community organizing or other related areas required.
- Technology skills: skillful use of Microsoft Office, database management, specific experience with Salesforce (NPSP 3.0 highly desired); willingness to learn new applications and identify innovative ways for technology to support objectives
- Solid relationship management skills internally and externally
- Ability to multitask, problem-solve, prioritize, and delegate effectively.
- Well able to communicate effectively and articulately in writing and orally.
- Strong customer focus in all tasks and activities, even while under pressure.
- Some evening and weekend hours required
- Ability to lift and carry 20 lbs. and ability to negotiate stairs.
- Three or more years of experience in volunteer management, corporate community relations, project management, and/or community organizing.
- Understanding of strategies to activate social change and social impact design and engagement.
- A demonstrated commitment to social justice, equity, and inclusion.
- Familiarity with asset-based and/or social impact design approaches to community development, volunteerism, corporate philanthropy and tutoring/mentoring is desired.
Equal Employment Opportunity Employer
It is the policy of Seattle Audubon to administer advertising, selection, employment, compensation, promotion, training, layoff, recall, and benefits at all levels without regard to race, gender, gender identity, color, creed, national origin, age, political affiliation, marital status, sexual orientation, physical, mental or sensory disability, protected veteran status or any other basis prohibited by law. Seattle Audubon strictly prohibits any sexual, racial or other forms of discrimination prohibited by law. Seattle Audubon’s new strategic plan was developed with an organization-wide lens of equity, inclusion, and broad engagement. Women, people of color, LGBTQ, and other talented applicants from historically underrepresented groups are encouraged to apply.
How to apply
Qualified applicants should submit cover letter and resume as one (1) electronic PDF file to firstname.lastname@example.org by Dec. 23, 2016. No phone calls please.